We offer 100% premium human hair in a variety of textures, including Body Wave, Straight, Curly, and more, designed for long-lasting wear and versatile styling.

You'll receive an order confirmation email immediately after placing your order. This email will include:

• Your order number
• Items purchased (hair type, length, quantity)
• Shipping address
• Payment confirmation
• Estimated delivery timeframe

If you don't see the confirmation email:

• Check your spam/junk folder
• Verify you entered the correct email address
• Contact us with your name and phone number used during checkout

You can also:

• Log in to your account to view order status
• Use the order tracking link in your confirmation email
• Contact our customer service team for assistance

We understand that shipping address changes sometimes happen! Here's what you need to know:

If your order hasn't shipped yet:

• Contact us immediately at info@enstah.com or +1 (617) 580 7236
• Provide your order number and the new shipping address
• We'll do our best to update the address before processing

If your order has already shipped:

• Unfortunately, we cannot change the address once the package is in transit
• You may be able to contact the shipping carrier directly to request a delivery change
• Consider having someone at the original address forward the package to you

To avoid shipping issues:

• Double-check your shipping address during checkout
• Make sure someone will be available to receive the package
• Consider using a work address if you won't be home during delivery

Need immediate help? Contact us as soon as possible with your order number - the sooner you reach out, the better chance we have of making the change before your hair ships out.